Leaks, burst pipes, blocked drains and repairs for homes and businesses. Our engineers are on call around the clock – typically with you within 45–60 minutes for emergencies.
Tell us what's wrong and we'll call you back. For emergencies, call 020 8064 3949.
From an urgent leak to a blocked drain or a new installation – one call to Thames sorts it.
Leaks, burst pipes, repairs and installations for taps, toilets and showers.
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Blocked drains, toilets, sinks and showers, CCTV drain surveys and drain repairs.
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Water coming through the ceiling or a burst pipe? We answer day and night.
Find out more →We look after homeowners and tenants, landlords and letting agents, and commercial properties – offices, shops, restaurants and blocks.
Tell us what's happening. For emergencies we'll give you safety advice straight away.
An engineer comes to you, finds the cause and explains the options.
You get an itemised quote on your phone to approve before repair work starts.
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For emergencies we're typically with you within 45–60 minutes, depending on where you are and traffic. Call us and we'll give you an arrival time.
Yes – there's a callout charge to attend, and we'll tell you what it is when you call. After we've found the problem we send you an itemised quote to approve before any repair work goes ahead.
Plumbing (leaks, burst pipes, repairs, taps, toilets and showers) and drainage (blocked drains, toilets, sinks and showers, CCTV drain surveys and drain repairs), for homes and businesses.
Yes. We work with landlords, letting and managing agents, and commercial properties. Invoices can be addressed to you or your company, and we send photos and a written report of the work.
All of London and much of Surrey.
Payment is due on completion. We send an itemised invoice to your phone or email with our bank details for transfer.
If water is leaking, turn off your stopcock (usually under the kitchen sink). If water is near electrics, switch off at the fuse box only if it's safe to do so. Then call us.
Speak to our team any time, or leave your details and we'll call you back.